Shipping Policy

Processing Time

Orders are processed within 1–3 business days.

Shipping Coverage

Our primary sales countries are the United States and Canada.

Estimated Delivery Time

Estimated delivery time is 10–25 business days and is not guaranteed.

Fulfillment and International Shipping Disclosure

We use international dropshipping from Europe and Asia. Delivery times may vary due to carrier delays, customs processing, local delivery conditions, or other factors outside our control.

Free Shipping

We offer free shipping.

Tracking

Tracking is provided where available. Once your order ships, you will receive tracking details or instructions on how to access them.

Shipping Insurance

Shipping insurance is covered by the Company.

Lost or Undelivered Items

If an item is lost or undelivered, we will issue a refund in accordance with this policy after a reasonable investigation, which may include confirming tracking status and delivery information.

No Pre-Orders

We do not offer pre-orders.

Address Accuracy

Please ensure your shipping address is accurate and complete. We are not responsible for delays or losses caused by incorrect or incomplete addresses provided by the customer.

Customs Duties

Customs duties (if any) are covered by the Company.

Support

For shipping questions, contact support@empireclubcs.com.