Shipping Policy
Processing Time
Orders are processed within 1–3 business days.
Shipping Coverage
Our primary sales countries are the United States and Canada.
Estimated Delivery Time
Estimated delivery time is 10–25 business days and is not guaranteed.
Fulfillment and International Shipping Disclosure
We use international dropshipping from Europe and Asia. Delivery times may vary due to carrier delays, customs processing, local delivery conditions, or other factors outside our control.
Free Shipping
We offer free shipping.
Tracking
Tracking is provided where available. Once your order ships, you will receive tracking details or instructions on how to access them.
Shipping Insurance
Shipping insurance is covered by the Company.
Lost or Undelivered Items
If an item is lost or undelivered, we will issue a refund in accordance with this policy after a reasonable investigation, which may include confirming tracking status and delivery information.
No Pre-Orders
We do not offer pre-orders.
Address Accuracy
Please ensure your shipping address is accurate and complete. We are not responsible for delays or losses caused by incorrect or incomplete addresses provided by the customer.
Customs Duties
Customs duties (if any) are covered by the Company.
Support
For shipping questions, contact support@empireclubcs.com.